Outside Sales Representative

Primary Purpose: The Outside Sales Representative will be a progressive role into the sales career path with the Company through demonstrated experience attaining and managing customer accounts that are both strategic and transactional (month-to-month) in nature. The Outside Sales Representative will develop new prospects and interact with existing customers to increase sales opportunities through providing a smooth sales process by leveraging their creativity and latitude, developed product knowledge and ability to build strong relationships. Outside Sales Representatives will act as a support to the Account Managers and Territory Managers for the management of complex accounts.

Essential Functions (fundamental job duties):

  • Follow and contribute to the sales process and create and meet sales goals to aim at profitable results as set out by Regional Business Development Manager.
  • Establish and maintain multiple accounts in their account portfolio through frequent proactive follow-ups by outgoing calls and emails.
  • Understanding and analyze accounts needs by asking critical questions and identifying sales opportunities and solutions.
  • Grow our business off existing customers/leads through upselling or cross selling our products.
  • Create and maintain a quarterly call schedule.
  • Understanding and analyze customers’ needs by asking critical questions and identifying sales opportunities and creative solutions.
  • Closes new accounts and verifying information for entry into the CRM for record activities.
  • Follow up regularly once deal has been closed and ensure client’s satisfaction.
  • Efficiently dealing with account inquiries and complaint resolution and escalating to Senior Sales when required.
  • Continuously improve and strengthen accounts through soliciting feedback.
  • Stay current with product knowledge/updates from vendors, industry best practices and promotional trends and competitor presence.
  • Focus strategic sales efforts through studying existing customers and providing feedback to RBDM to support ongoing market studies.
  • Maintain an organized workspace and properly file documents, updates, and product information so it is readily accessible for reference and to answer questions.
  • Contributes to the branch’s sales team effort by accomplishing related results as needed by Account Managers and Territory Managers for complex accounts.

Job Effort and Working Conditions:

  • Coached by senior personnel in the functional area and closely managed.
  • Office environment situated at own workspace at Company’s Branch.
  • Occasional over time as per business needs
  • Travel required to meet accounts around the assigned area.

Qualifications and Abilities:

  • Minimum Highschool diploma or equivalent, preference to have post-secondary in business or wood sciences preferred.
  • Minimum of 1 year of experience in attaining business from certain accounts in a B2B environment.
  • Must possess a valid driver’s license.
  • Strong communicator (written and verbal).
  • Superior ability to influence, build rapport and be a trusted representative of the Company.
  • Self-motivated and driven to continuously improve and add value to the organization.
  • High sense of urgency to set and achieve monthly and annual goals.
  • Ability to interpret sales data.
  • Strong computer and accuracy skills are required for processing orders, ordering material, checking inventory, etc.
  • Demonstrated proficiency with MS Office, specifically Outlook and PowerPoint.
  • Continuous hunger and desire to learn about the Company’s products.


  • Automobile allowance
  • Casual dress
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
  • Wellness program

Supplemental pay types:

  • Bonus pay


  • B2B: 1 year (required)

Willingness to travel:

  • 75% (required)